United Airlines canceled part of this passengers flight to Australia. So where is his refund?

Can United Airlines really refuse to refund my canceled flight?

When United Airlines canceled part of Brian Ostenso’s flight to Australia, he responded with a request for a refund. But then, just as swiftly, the airline sent him a $6,824 future flight credit for the missed trip instead.

But Ostenso didn’t want a future flight credit. He wanted a refund for the entire flight that United Airlines canceled.

So what went wrong?

Can United Airlines give a voucher instead of a refund? United Airlines canceled the flight so where is this passenger's cash?

Can United Airlines really give me a voucher instead of a refund?!

United Airlines canceled many flights early in the pandemic and routinely shoved vouchers instead of refunds at its disgruntled passengers. This unorthodox (and illegal) practice continued until the Department of Transportation put the brakes on it in April 2020.

Earlier that month, United Airlines canceled Michelle Noppenberger’s flight and automatically issued her a voucher instead of a refund. Over two years later, she’s still fuming about the situation and wants the airline to give her money back. And she’s asking our advocacy team to help her get it.

But after all this time, will United Airlines take back this unwanted voucher and refund her $1,764?

Let’s find out.

United Airlines canceled a passengers flight and then sent his refund to a closed credit card account. Where did the money go? And can our advocacy team help?

Help! United Airlines sent my refund to a closed credit card account.

United Airlines canceled Eric Noderer’s flight to India and sent his refund to a closed credit card account. Since then, he’s been in an endless battle between the airline and Chase to locate the missing $2,217.

Now he’s hoping our advocacy team can provide the backup assistance he needs to find and retrieve his money.

Can we do it?

It’s never a good idea to close a credit card when you’ve used it to pay for upcoming flight or cruise. There are many reasons this is so, but Noderer’s struggle highlights the primary one. Here’s his frustrating tale.

Expedia says United Airlines won't refund just the part of the flight it canceled.

Can United Airlines cancel my flight and refuse to give me a refund?

United Airlines just canceled Pamela Money’s return flight from a remote area of Canada, so where’s her refund?

She says an Expedia agent cheerfully informed her that United Airlines would give her a voucher instead of cash. But that doesn’t sit right with this passenger, and she’s hoping we can get her money back.

What’s really going on here?