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Fiascos and Fixes
Your cruise agent can’t legally require you to buy the travel insurance product he or she is selling. So why does 82-year-old Marla Caplan say that is precisely what a consultant did after booking her latest cruise?
That’s the question of the day.
Christopher Anderson believes he has discovered the worst travel agent ever — one who lacks even basic geography skills.
Just how bad were those skills? Well, Christopher and his wife asked this travel “professional” to plan a vacation to Cabo San Lucas. But she booked them a trip to Cancun, on the opposite side of Mexico. Then to make matters worse, this geographically challenged agent expected the couple to pay for her mistake.
What is going on here, and can our advocacy team help?
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© 2024 Consumer Rescue / Michelle Couch-Friedman
