Medicare Advantage customers feel trapped.

Feeling trapped by your Medicare Advantage plan? You’re not alone

Imagine needing a medical procedure only to find that your Medicare Advantage plan is denying coverage. Unfortunately, that’s not an imaginary scenario. In fact, it’s very real and happens millions of times a year for seniors in Medicare Advantage plans. The problem of unfair coverage denials is finally getting more national attention. But it’s too late for those who were wrongly denied care.

Zelle scammers, Zelle scam alert, consumer advocate fights scams, Michelle Couch-Friedman

7 Zelle scams that will quickly drain your bank account!

Zelle users, beware: Scammers are aiming their sights right at you. It’s true – the money transfer service has quickly become the preferred method of thieves everywhere looking for instant cash. In fact, I receive daily pleas for help from bewildered victims of these Zelle scams.

Here are seven of the latest Zelle scams that you should know about in 2024.

A doctor's office for elderly people on Medicare.

I have Medicare drug insurance. Why did I get this $2,055 bill?!

After Michael Foxhoven learned that Medicare covers shingles and Tdap vaccinations, he made appointments for both himself and his wife at their doctor’s office. Since they were due for a Covid booster, they figured they could also get that out of the way in the same visit.

But a few months after that appointment, Foxhoven got the sticker shock of his life. That’s when he received a $2,055 bill for the vaccinations that he thought Medicare would cover.

So why didn’t it?

The answer will probably surprise you.

Medicare prescription drug plan coverage, pills at the pharmacy.

How to save money on your Medicare prescription drug plan

If I could show you how to save money on your Medicare prescription drug plan, would you be interested?

You have an opportunity to possibly do so during Medicare’s annual election period – better known as open enrollment. 

Regardless of which name you use, this is the period between Oct. 15 and Dec. 7 when Medicare beneficiaries can elect to change prescription drug plans, change Medicare Advantage (Part C) plans, switch from original Medicare to Part C, and vice versa. Changes you make are effective Jan. 1.

Last week, I wrote about why and how to be a careful shopper when you’re looking at Medicare Advantage plans. I used an enticing offer I received as an example. Today, I’ll do the same about your prescription drug coverage.

Elderly couple on a bench to illustrate an article about shopping for a new Medicare plan.

Unhappy with your Medicare plan? Go shopping for a new one now

If you’re unhappy with your current Medicare plan, you’re in luck. It’s that time of year — Medicare shopping season.

For insurance companies that sell Medicare Advantage (MA) plans, now through Dec. 7 is sort of like the holiday season for retailers, with lots of advertising, promoting products and deals.

Read on to learn why Medicare beneficiaries should shop around but not necessarily buy a new plan. I’ll also explain how to avoid making bad decisions that could affect your health care — and your wallet.

Buying high fashion items on Facebook, a woman in a fancy red dress,

Think you got scammed through a Facebook ad? You’re not alone

Jeri Lynn Wentz says she feels scammed after her recent shopping fiasco, which began through a Facebook ad. The “fashionable” clothes she bought took a month to arrive and were more suitable for a baby doll than a full-grown woman. When she asked to return the garments, the retailer first resisted and then gave her some strange instructions. In the end, the clothing company kept her money and the tiny, low-quality items Jeri sent back.

So now what?

Stanley Steemer van, yellow van

Why did Stanley Steemer charge me $1,408 and damage my wall, too?

The coupon offer from Stanley Steemer was attractive: $160 to clean up to eight furnace air ducts. Roberta Cirino thought she was doing a smart thing by responding to the mailing from the well-known cleaning service company. However, what happened next is a homeowner’s nightmare. The job came complete with a shockingly high final invoice and repair bills to fix the damage the Stanley Steemer crew did to her wall.

To add insult to injury, the owner of the franchised location responded to Cirino’s complaints about this “hatchet job” with indifference.

Now Cirino is asking Consumer Rescue to help right this wrong. She would like Stanley Steemer to adjust her bill and pay for the damage to her wall.

That seems like a more than reasonable request. So why hasn’t the company already agreed to correct the problem?