Can Robinhood freeze a customer's account and keep their money?

Robinhood froze my account and kept my $3,000 inside! Is this legal?

Robinhood, the online millennial-focused brokerage site, brags that “Investing is simple here.” That sounded great to Bryan Bryan when he was looking for an easy way to invest some cash. So, he followed the onscreen prompts, transferred $2,400 into his Robinhood account and prepared to make his first transaction.

Of course, as is true with any investment, Bryan knew there would be some risk involved. But what actually happened, he never saw coming. That simple investment he hoped to make turned into an instant nightmare. Robinhood accepted his money, immediately froze his account, and refused to explain why.

That was four months ago.

Why did PayPal let this hacker make a PayPal Key for this customer?

How did a hacker get into my PayPal account?

A few days before Christmas, Robin Shermon was shocked to learn about the PayPal Key in the most terrible way. That’s when she found that a hacker had created a PayPal Key for her and made a $2,000 purchase using her cash.

Now Shermon hopes that our advocacy team can get her hard-earned money back.