Chasing The Northern Lights in a car rental without insurance.

My car rental company billed me $5,847 for damage! Why won’t insurance cover this?

Michelle Couch-Friedman

Michelle Couch-Friedman

Consumer reporter and ombudsman

This adventurous traveler assumed he was covered by his parent’s car insurance policy during his recent car rental. But if that’s true, why won’t the company pay this damage claim?

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