Help! Our 1 night vacation rental ended with a $1000 charge for a new bed
Consumer reporter and ombudsman columnist
A vacation rental management company in Nashville charged guests $1,000 for damaging a mattress after a one-night stay. Even more frustrating, the agency told the shocked travelers it didn’t need proof that they had caused the damage. Can our advocacy team come to the rescue of these consumers? Let’s find out.
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