United Airlines didn’t scan his boarding pass. Will it cost him $2,743?
Chief Fiasco Fixer / Consumer reporter
While boarding a recent United Airlines flight to Mexico, Fred Glatz accidentally handed over his wife’s boarding pass. He says the agent pointed out the mistake but waved him onto the plane without asking for his own pass. As the couple settled into their seats, they had no idea that the unusual oversight would cost them $2,743.
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