Ask our consumer advocacy team for help

Consumer Rescue is dedicated to educating, defending, and protecting consumers. If you have a problem with a company and cannot resolve it on your own, you can ask our consumer advocacy team for help, and we’ll investigate.

Our team’s mediation services are always free of charge.

Dwayne and Michelle are seasoned consumer advocates who have resolved thousands of complaints since 2016 and retrieved millions of dollars for consumers. They are always here, ready to defend you. Submit your request for help below, and a team member will get back to you right away. We promise! (Find out more about Consumer Rescue.)

Michelle Couch-Friedman, founder and Chief Fiasco Fixer of Consumer Rescue — **Michelle Couch-Friedman**
**Founder & Chief Fiasco Fixer**

Dwayne Coward, Senior Consumer Advocate at Consumer Rescue — **Dwayne Coward**
**Senior Consumer Advocate**

Tell us about your problem here:

Name *

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Last

Email *

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Phone *

Name of the problematic company *

Date problem began *

Value of your complaint *

Please provide a short summary of the problem. *

How would you like to see this problem resolved? *

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Please Read Carefully: Consumer Rescue provides FREE mediation services between consumers and businesses. We solve consumer problems. We often publish articles about cases we mediate to help our readers avoid similar problems. These articles may appear on Consumer Rescue, The Points Guy, Fodor's Travel, or other media outlets. Please note: Not all consumer problems can be fixed. Our team carefully reviews each complaint we receive to determine if the complaint has merit and if we can successfully mediate the situation to the resolution requested by the consumer. We base our decisions on the company's terms & conditions coupled with current laws and regulations. By submitting a request for assistance, you are authorizing Consumer Rescue to investigate your complaint. You agree to provide relevant details and documentation to support your case. You also grant permission for our team to contact the company involved on your behalf. All the information you provide is considered "on the record" and may be included in a future article. This includes your real name and circumstances unless specified otherwise under rare exceptions. If you agree to all of the above, please type "Yes" in the field below and click the submit button. Consumer Rescue will start working on your case once we receive your request for help. Thank you! Michelle Couch-Friedman, consumer reporter, advocate, and founder of Consumer Rescue *

NOTE: We typically respond to every request for help within 24 hours. If you don’t receive a response in 24 hours, please check your spam box.