Resources

This section provides comprehensive guidance for consumers on how to write effective letters to companies to address and resolve their issues. It includes step-by-step instructions on crafting clear, concise, and persuasive letters, ensuring your concerns are communicated effectively. Additionally, you’ll find downloadable templates of various types of letters, such as complaint letters, request letters, and inquiry letters, to help you get started quickly and confidently.

Consumer Rescue and Michelle Couch-Friedman provide free templates and examples of effective complaint letters for consumers.

How to write an effective complaint letter (free template and samples)

August 19, 2026August 14, 2026 by Michelle Couch-Friedman

As a consumer advocate who has reviewed, investigated and resolved thousands of problems during the past decade, I know there is a right way — and a wrong way — to write an effective complaint letter. The most effective way to get the outcome you’re hoping for is to keep your message cordial, concise and clear.

To help you do that on your next problem-solving mission, I’ve created a free letter-writing template for you — and some sample letters so you can see this methodology in action.

You’re welcome. 😉

Consumer Rescue free rental car inspection checklist

Car rental inspection checklist (free printable forms)

August 1, 2026November 18, 2025 by Michelle Couch-Friedman

False claims for car rental damage are through the roof. To protect yourself from being unfairly billed for rental car repairs, download Consumer Rescue’s free rental car inspection checklist. Print and use these pre- and post-rental checklists when you rent … Read More

Medicare Plan Finder confusion, Medicare questions, Abe Wischnia is Consumer Rescue's registered Medicare counselor

Why is the Medicare Plan Finder giving me confusing information? Help!

November 16, 2025 by Abe Wischnia

Medicare beneficiary Thomas Devich did everything right. He read his Annual Notice of Change and used the Medicare Plan Finder to compare his drug coverage for the coming year. He even called the insurance companies directly to double-check the numbers.

But instead of getting a clear answer, he ran into something far more confusing: every source gave him a different price for the exact same prescriptions.

What’s going on here? Consumer Rescue’s registered Medicare counselor, Abe Wischnia, explains.

An active elderly couple taking a hike to illustrate and article about the Medicare Open Enrollment deadline approaching, Getting Medicare beneficiaries ready for 2026, Abe Wischnia is a registered Medicare counselor for Consumer Rescue

Medicare open enrollment is closing soon. Are you prepared for 2026?

July 6, 2026October 31, 2025 by Abe Wischnia

Sometimes fall can seem like it’s open season on Medicare beneficiaries. Insurance companies are after your money by raising costs, reducing benefits, and dropping covered drugs. And, of course, there are crooks who use this period to target you with Medicare scams.

If you’re on Medicare and want or need to watch your budget, pay attention. Now is the time to protect yourself.

Here’s what Medicare beneficiaries need to know to prepare for 2026.

An older couple pondering Medicare Advantage options, Original Medicare problems, trapped in Medicare Advantage

The Medicare Advantage trap: why leaving can be too expensive

November 16, 2025July 20, 2025 by Abe Wischnia

Some Medicare Advantage plan members feel trapped, finding it too expensive to revert to Original Medicare. Here’s what to be aware of and how to avoid the same situation.

Consumer Rescue’s special features columnist, Abe Wischnia, a registered Medicare counselor, answers your questions.

Two seniors on a park bench with their dog talking about Medicare Open Enrollment

Unhappy with your plan? Good news! It’s Medicare’s Annual Enrollment Period

January 10, 2025October 16, 2024 by Abe Wischnia

If you’re unhappy with your Medicare coverage, October 15 to December 7 is your chance to make a change. It’s Medicare’s Annual Enrollment Period. Here’s what you need to know.

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