Attention Vantage Deluxe World Travel customers: The news isn’t good if you’ve got a trip planned with this tour operator. The unfortunate reality is that you might not be going anywhere.
Since the beginning of the pandemic, my consumer advocacy team has been fielding a heavy volume of Vantage Travel complaints. But recently, the number of pleas for help from customers of the troubled tour operator has skyrocketed.
On April 21, things went from bad to worse. That’s when the Vantage Travel website suddenly went offline and its phone system stopped working. Simultaneously, the administrator of the tour operator’s Facebook page disabled commenting.
But not before angry Vantage customers began sharing disturbing stories.