If you hate your cruise excursion, can you get a refund? This cruiser found our the jolting answer.

Hate your shore excursion? Don’t expect a credit card dispute to help!

If you hate your next shore excursion and the cruise line refuses your refund request, don’t expect a credit card dispute to save the day. It won’t. Joseph Campo can tell you.

After a salmon-fishing excursion in Alaska went all wrong, Campo asked Princess Cruises for his money back. When that didn’t happen, he filed a chargeback with his credit card company — and won. So he assumed that settled the matter.

It didn’t. Not even close.

Carnival Cruise Line, a cruise ship on the horizon

Our Carnival cruise ended with a shocking roaming charge! Can you help?

Cesar Resendiz and his wife thought a Carnival cruise would be the perfect way to celebrate their anniversary. What they didn’t think about was putting their mobile phones in airplane mode during their ten days onboard the ship. That oversight led to a shocking $2,349 roaming charge they discovered only after disembarking from Carnival’s Venezia.  

Norwegian Cruise Line's Viva, NCL refund problem, get passenger's money back

Norwegian Cruise Line sent my refund to my enemy. How can I get it back?

Lynette Hampton was looking forward to a trip aboard Norwegian Cruise Line’s Viva with her friend Gloria. That is until the two had an irreversible falling out, which caused Hampton to cancel her part of the cruise. Things only got worse between them when NCL mistakenly sent a portion of Hampton’s refund to her newly minted enemy — and she refuses to give it back. Now what?