Ask Consumer Rescue for help

Consumer Rescue is an award-winning site dedicated to educating, defending, and protecting consumers. If you have a problem with a company and cannot resolve it on your own, you can ask our consumer advocacy team for help, and we’ll investigate.

Our team’s mediation services are always free of charge.

Dwayne and Michelle are seasoned consumer advocates who have resolved thousands of complaints since 2016 and retrieved millions of dollars for consumers. They are always here, ready to defend you. Submit your request for help below. (Find out more about Consumer Rescue.)

Michelle Couch-Friedman, founder and Chief Fiasco Fixer of Consumer Rescue — **Michelle Couch-Friedman**
**Founder & Chief Fiasco Fixer**

Dwayne Coward, Senior Consumer Advocate at Consumer Rescue — **Dwayne Coward**
**Senior Consumer Advocate**

Tell us about your problem here:

Name

First

Last

Name you

City, State

Phone

Name of the problematic company

Date problem began

Value of your complaint

Please provide a short summary of the problem.

How would you like to see this problem resolved?

Would you like to receive our free weekly newsletter? It's filled with helpful tips and interesting stories from Consumer Advocacy Land. You can unsubscribe at any time.

Yes
No, thank you
I already subscribe

Please read carefully before submitting your request for help

Consumer Rescue provides FREE consumer advocacy and mediation services. We investigate consumer complaints and, when appropriate, contact companies to pursue fair resolutions. Our decisions are based on the facts, supporting documentation, applicable laws, and company terms and conditions. Not all complaints qualify for mediation, and we cannot guarantee a particular outcome.

Please tell us what happened in your own words. Include important dates, the amount in dispute, what you’ve already done to resolve the problem, the company’s response, and the resolution you’re seeking.

Important notice about AI-generated complaints: Please do not submit lengthy AI-generated complaint letters, legal arguments, or legal dossiers. These documents can contain inaccurate or fabricated legal claims that complicate and delay our investigations. We need the facts and supporting evidence, not AI-generated legal analysis.

By submitting this request for help, you acknowledge and agree to the following:

Investigation and mediation: You authorize Consumer Rescue to investigate your complaint, review the information and documentation you provide, and contact the companies involved on your behalf.
Permission to publish: You understand and agree that Consumer Rescue may publish an article about your case, including your real name, the circumstances of your complaint, and relevant information you provide. Articles may appear on ConsumerRescue.org, The Points Guy, Fodor’s Travel, or other media outlets. Information you provide is considered on the record unless Consumer Rescue expressly agrees otherwise.
Accuracy and cooperation: You agree to provide truthful, accurate information and relevant supporting documentation. Consumer Rescue may request additional information to evaluate your complaint.
Case evaluation: You understand that submitting a request does not guarantee that Consumer Rescue will accept your case, contact the company, publish an article, or obtain the resolution you’re seeking.

If you understand and agree to these terms, please type YES in the box below and submit your request.

Thank you!
Michelle Couch-Friedman
Founder & Chief Fiasco Fixer, Consumer Rescue

I have read and agree to the Consumer Rescue terms above. Please type YES to confirm.

NOTE: We typically respond to every request for help within 24 hours. If you don’t receive a response in 24 hours, please check your spam box.

Share this article with a friend!

Facebook LinkedIn Pinterest Reddit Email

Ask our consumer advocacy team for help

Please read carefully before submitting your request for help

Categories

Get Free Help

Resources

Legal