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Fiascos and Fixes
Your cruise agent can’t legally require you to buy the travel insurance product he or she is selling. So why does 82-year-old Marla Caplan say that is precisely what a consultant did after booking her latest cruise?
That’s the question of the day.
This adventurous traveler assumed he was covered by his parent’s car insurance policy during his recent car rental. But if that’s true, why won’t the company pay this damage claim?
For years, legions of Vantage Deluxe World Travel customers eagerly purchased their trip insurance directly from the luxury tour operator. They loved the ease and convenience of having a one-stop shop for their travel planning. Unfortunately, many, if not most of these unsuspecting consumers neither read nor understood the trip protection they were buying.
That was a mistake.
Now with Vantage Travel seemingly unable to pay its bills or operate its tours, a giant light is shining on its pricey waiver product. Thousands of desperate customers are finally reading the details of the trip protection Vantage sold them. Far too late, they’re discovering the policy provides virtually no protection at all if the company runs out of money.
If a thief clobbers you and steals your passport, causing you to miss your cruise, shouldn’t insurance cover your loss?
After she was seriously hurt on vacation, Molly Brooks made a giant, but not uncommon, travel insurance mistake. She left the rural Mexican hospital where she received pricey emergency services and flew home without any documentation of treatment. Her only evidence of hospitalization was a non-itemized $6,000 credit card receipt. As could be expected, this lack of documentation presented an insurmountable problem when she filed her travel insurance claim.
Medicare beneficiaries are about to get bombarded by confusing TV commercials that will run heavily from now until December. If you do what the ads say, you might regret it later.
So what’s behind this Medicare advertisement blitz? It’s designed to get you to change who provides your Medicare coverage.
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© 2025 Consumer Rescue / Michelle Couch-Friedman
