Royal Caribbean Cruise Lines' (RCCL) Freedom of the Seas

This cruise ship passenger says he was scammed out of $9,897 in the Bahamas

A Florida couple came home from their last Royal Caribbean cruise with thousands of dollars in unplanned purchases. They say a dangerous scam is operating out of a beauty shop in Nassau, the Bahamas. The couple is hoping that by telling their story, they can prevent other cruise ship passengers from falling prey.

But is this just an extreme case of buyer’s remorse?

La-Z-Boy recliner problem and fix: Good news from La-Z-Boy

My La-Z-Boy recliner feels like I’m sitting on a $1,900 rock. I need help!

Barbara Goldfuss saved for two years to buy the $1,900 La-Z-Boy recliner she finally ordered last year. After relaxing in the comfy model in the local showroom, she eagerly awaited her custom-made chair. But months later, when the much-anticipated La-Z-Boy recliner arrived, Goldfuss immediately detected a terrible problem. 

Princess Cruises pricing mistake, Sun Princess wrong pricing for cruise, Princess canceled mistake fare, Cruise lines don't honor obvious fat-finger rates, Cruise pricing errors

Princess Cruises increased the cost of my trip by $10,000. Is this legal?

Princess Cruises recently accidentally published a fare for a 21-day Mediterranean sailing that was too good to be true. Literally. The mistakenly displayed price – caused by human error – rang in at just a fraction of the cruise’s actual cost.

That fat-finger rate was only briefly available on the Princess website, but word spread quickly across the Internet. That alert caused an immediate flutter of unusually high booking activity, and the cruise line noticed. For all of the elated would-be cruise passengers who snagged this dream deal, bad news was on the horizon.

At a luxury hotel in Clearwater, an Avis car rental was stolen from the valet parking.

After our Avis car rental was stolen, we got a $3,600 bill. Help!

After an enjoyable mid-winter getaway to Clearwater, Florida, Cynthia Sutherlin intended to return her Avis car rental and fly home. But the night before she was set to leave, a gang of thieves threw a wrench in that plan. Those bad guys brazenly stole her rental car from the valet at the luxury resort where she was staying.  Will she be on the hook for the $3,600 loss-of-use fee?