Help! My credit card company reversed my $16,544 dispute a year later

Your bank can’t reverse a successful credit card dispute nearly a year after confirming a positive resolution. So why did Nusenda backtrack and surprise this customer with a $16,544 recharge long after his dispute was finalized?

That’s what the Consumer Rescue team aimed to find out after this unusual request for help hit our inbox.

La-Z-Boy recliner problem and fix: Good news from La-Z-Boy

My La-Z-Boy recliner feels like I’m sitting on a $1,900 rock. I need help!

Barbara Goldfuss saved for two years to buy the $1,900 La-Z-Boy recliner she finally ordered last year. After relaxing in the comfy model in the local showroom, she eagerly awaited her custom-made chair. But months later, when the much-anticipated La-Z-Boy recliner arrived, Goldfuss immediately detected a terrible problem. 

Medicare Advantage customers feel trapped.

Feeling trapped by your Medicare Advantage plan? You’re not alone

Imagine needing a medical procedure only to find that your Medicare Advantage plan is denying coverage. Unfortunately, that’s not an imaginary scenario. In fact, it’s very real and happens millions of times a year for seniors in Medicare Advantage plans. The problem of unfair coverage denials is finally getting more national attention. But it’s too late for those who were wrongly denied care.

Medicare 101, taking notes in class, a notebook, pen and glasses on a desk

Approaching 65? Here’s your Medicare 101 crash course

What if you had to make a healthcare decision that could affect the rest of your life?

That’s not a hypothetical question if you’re 65 and about to go on Medicare. Every day another 10,000 Americans turn 65 and need to make critical decisions regarding how they structure their healthcare going forward.

But Medicare comes with complicated rules that can be confusing and can lead to problems if ignored or misunderstood. It’s important that you make informed choices.

Read on as I take you through a simplified Medicare 101.

A doctor's office for elderly people on Medicare.

I have Medicare drug insurance. Why did I get this $2,055 bill?!

After Michael Foxhoven learned that Medicare covers shingles and Tdap vaccinations, he made appointments for both himself and his wife at their doctor’s office. Since they were due for a Covid booster, they figured they could also get that out of the way in the same visit.

But a few months after that appointment, Foxhoven got the sticker shock of his life. That’s when he received a $2,055 bill for the vaccinations that he thought Medicare would cover.

So why didn’t it?

The answer will probably surprise you.

Medicare prescription drug plan coverage, pills at the pharmacy.

How to save money on your Medicare prescription drug plan

If I could show you how to save money on your Medicare prescription drug plan, would you be interested?

You have an opportunity to possibly do so during Medicare’s annual election period – better known as open enrollment. 

Regardless of which name you use, this is the period between Oct. 15 and Dec. 7 when Medicare beneficiaries can elect to change prescription drug plans, change Medicare Advantage (Part C) plans, switch from original Medicare to Part C, and vice versa. Changes you make are effective Jan. 1.

Last week, I wrote about why and how to be a careful shopper when you’re looking at Medicare Advantage plans. I used an enticing offer I received as an example. Today, I’ll do the same about your prescription drug coverage.