What do airlines really do with all that lost and unclaimed baggage?
Chief Fiasco Fixer / Consumer reporter
If an airline misplaces your luggage and cannot find it within a reasonable time, the carrier must pay for your loss. If you accept the compensation, that ends the airline’s liability to you, and your belongings are considered permanently gone. But could your missing property eventually reappear on display at Unclaimed Baggage, a resale shop in rural Alabama? Unclaimed Baggage is an unusual place where all sorts of lost items get a new lease on life. Here’s what I learned about America’s only retail store that buys, restores and then sells travelers’ orphaned stuff.
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