American Airlines travel credit: How to use it before you lose it
Chief Fiasco Fixer / Consumer reporter
No one could fault Kristina for overlooking the expiration date on her family’s $2,622 travel credit from American Airlines. For over a year, Kristina was in crisis mode after her husband’s brain cancer diagnosis. Of course, during that time, taking a vacation was last on her list of things to do. When doctors deemed Kristina’s husband well enough to travel, her mind turned back to their AA credit. She intended to use it to book flights for a memorable trip while her spouse could enjoy it. Unfortunately, by then the expiration date had come and gone.
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