Thrifty hit a California woman with a $500 car rental cleaning fee.

Can Thrifty really charge $500 to clean this rental car?

Michelle Couch-Friedman

Michelle Couch-Friedman

Chief Fiasco Fixer / Consumer reporter

A California woman says Thrifty charged her a whopping $500 to clean a rental car that she never even drove. Anna Fair says she was just doing a good deed when she rented the vehicle for her friend, Jeanette. But as the saying goes, no good deed goes unpunished.   Thrifty doesn’t permit third-party rentals and says Fair must pay the car rental’s cleaning fee no matter who drove it.

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