Fake Verizon customer service calls, phone scammers pretending to be Verizon customer service, protect yourself and know the signs of a scammer

Verizon customers beware of phone scammers pretending to be helpful agents

Michelle Couch-Friedman

Michelle Couch-Friedman

Chief Fiasco Fixer / Consumer reporter

Verizon customers are being targeted by phone scammers pretending to be helpful agents of the wireless titan. The predators deliver troubling news to their unaware victims and then provide urgent solutions to “fix” the problem. I know this firsthand because one of these crooks called my Verizon number and tried his scheme on me. As you can imagine, things didn’t go quite as this phone scammer had planned.

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Amazon gift cards, no value on these gift cards, stolen Amazon gift cards

My Amazon gift cards have no value! What’s going on?

Michelle Couch-Friedman

Michelle Couch-Friedman

Chief Fiasco Fixer / Consumer reporter

When Deborah Kahn bought two Amazon gift cards at her local mom-and-pop pharmacy, nothing seemed amiss. But then she got home and tried to load the $100 value into her online account. That’s when she discovered something was very wrong — those Amazon gift cards had no value. None at all.

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