Why is Dollar Rental Car charging this customer $1,900 in airport fees? It's 25 miles from any airport. Consumer Rescue and Michelle Couch-Friedman investigate.

An off-site Dollar Rental Car charged me $1,900 in airport fees. Help!

Michelle Couch-Friedman

Michelle Couch-Friedman

Chief Fiasco Fixer / Consumer reporter

Six months after Zimmery Harvey returned his last rental car, Dollar surprised him with a $1,900 “final invoice.” The car rental company says it neglected to charge Harvey the required $10-per-day airport concession fee for his multi-month reservation. According to Dollar, it has no ability to waive those charges since the airport collects the mandatory fee.

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