Princess Cruises can't let these customers board the ship

My Princess cruise sailed without us because of a tiny passport mistake

Michelle Couch-Friedman

Michelle Couch-Friedman

Chief Fiasco Fixer / Consumer reporter

Don’t make the passport mistake these Princess cruise ship passengers made. You’re in the danger zone if your passport has less than six months left before it expires. 

Keep Reading
Amazon gift cards, no value on these gift cards, stolen Amazon gift cards

My Amazon gift cards have no value! What’s going on?

Michelle Couch-Friedman

Michelle Couch-Friedman

Chief Fiasco Fixer / Consumer reporter

When Deborah Kahn bought two Amazon gift cards at her local mom-and-pop pharmacy, nothing seemed amiss. But then she got home and tried to load the $100 value into her online account. That’s when she discovered something was very wrong — those Amazon gift cards had no value. None at all.

Keep Reading

Latest

Princess Cruises can't let these customers board the ship

My Princess cruise sailed without us because of a tiny passport mistake

An original photograph by the author, Michelle Couch-Friedman, digitally enhanced to depict the isolated Mississippi gas station where the rental car failure occurred.

Help! Avis billed us $8,090 after our rental car died at a gas station

A consumer advocate's comprehensive guide to American Airlines travel credit, AA aircraft at the airport, original photo by Michelle Couch-Friedman

American Airlines travel credit: How to use it before you lose it

Old-school inheritance scam comes by snail mail,

Surprise! This $11 million inheritance scam comes by snail mail

Royal Caribbean passenger says his $16,000 jewelry purchase was a mistake, Utopia of the Seas, Royal Caribbean ship on the sea

I paid $16,000 for a diamond necklace on my Caribbean cruise. Here is its actual value

Car rental mistakes to avoid in 2026, expert advises travelers, Michelle Couch-Friedman advises travelers

8 expensive car rental mistakes and scams that can wreck your wallet

Medicare Plan Finder confusion, Medicare questions, Abe Wischnia is Consumer Rescue's registered Medicare counselor

Why is the Medicare Plan Finder giving me confusing information? Help!

Le Louvre, Tourist scams warning from Michelle Couch-Friedman (ombudsman columnist)

5 terrible tourist scams that could ruin your vacation in 2026

How a $428 Southwest Airlines ticket turned into a $4,500 scam, Southwest Airlines aircraft on the runway

How a $428 Southwest Airlines ticket cost a scam victim $4,500

An active elderly couple taking a hike to illustrate and article about the Medicare Open Enrollment deadline approaching, Getting Medicare beneficiaries ready for 2026, Abe Wischnia is a registered Medicare counselor for Consumer Rescue

Medicare open enrollment is closing soon. Are you prepared for 2026?

Ace Rent a Car scam at the Tampa airport, car rental scams, rental car repair scams

Ace Rent a Car charged a customer $1,400 for damage it already knew about

Popular

Banned from cruising, Cruise line will ban passengers, Cruise ship passengers getting banned.

These cruise ship passengers got banned forever. Could it happen to you?

Fake Verizon customer service calls, phone scammers pretending to be Verizon customer service, protect yourself and know the signs of a scammer

Verizon customers beware of phone scammers pretending to be helpful agents

Reaching scam call center easier than ever, scam call centers rising

Scam call centers are rising on the Internet. Here’s how to avoid them

Fake rental car damage charges are increasing, Investigating damage charges on a rental vehicle.

Hit with fake rental car damage charges? Here’s how to make them go away

Zelle scams often start with a phone call, This is an iphone on a tablet.

Zelle scams are on the rise. Could you fall for this one?

Norwegian Cruise Line's newest ship: Prima, a cruise ship on the ocean, Prima, NCL, cruising, sailing.

Did Norwegian Cruise Line really cancel this family’s cruise over a $112 transfer?

If American Airlines changes your flight schedule, here's how to get a refund. This article explains the flight schedule change policy of American Airlines.

If American Airlines changes your schedule, here’s how to get a refund

The name on your passport must match the name on your ticket. This is why.

What happens if the name on your passport doesn’t match your ticket?

If you don't want to tip on your cruise, you need to let the cruise line know before you leave the ship. This cruise ship passenger thinks auto-tips are unfair.

This is what happens if you don’t want to tip on your cruise

Could a hotel charge you a smoking fee even if you don't smoke? This hotel seems to think so.

How to get a surprise hotel smoking fee reversed? Like this

If you find mice in your next vacation rental, should you get a refund? This Airbnb guest believes so.

My vacation rental has mice! Shouldn’t Airbnb refund me?

7 Simple ways to get excellent customer service and fix your consumer problem.

7 simple ways to fix any consumer problem

Read more articles
Pin11LinkedIn
Tales from Consumer Advocacy Land, Consumer Rescue's weekly newsletter, Subscribe button

Subscribe: Tales from Consumer Advocacy Land

Categories

Consumer Guides

News and Alerts

Cruise Fiascos

Travel Troubles

Problematic Products

Popular

Get Free Help

What's your consumer problem?

Executive contact finder

Quick Question

Michelle Couch-Friedman

Meet the team

Contact

Legal

Advertising Policy

Cookie Policy

Privacy Policy

Corrections Policy

Media outlets citing Consumer Rescue, CNN, The Washington Post, The Wall Street Journal, Media citations, Michelle Couch-Friedman in the media

Advertise on this site

Do Not Sell/Share My Personal Info

© 2025 Consumer Rescue / Michelle Couch-Friedman