My timeshare company offered a $2,500 buyback but never paid me!
Consumer reporter and ombudsman columnist
You’ve probably heard about the couple jailed in Mexico after filing numerous credit card chargebacks over timeshare fees. They reversed nearly $120,000 in charges from their timeshare company and advised others how to do it too. Publicly. The couple gave their awful exit advice on a Facebook group for disgruntled timeshare owners. However, they weren’t the only ones lurking in that community.
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Celebrity Cruises denied boarding to a pregnant would-be cruise passenger. Here’s why
Consumer reporter and ombudsman columnist
First-time cruise passengers Marisa Vacca, her husband, and toddler couldn’t wait to board Celebrity Cruises Reflection last December. The family arrived in Ft. Lauderdale the night before embarkation and excitedly settled into their hotel. But then a heavily pregnant Marisa began skimming the Celebrity Cruises pre-boarding instructions, and her heart sank.
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