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Arctic Travel

Aurora Expeditions' Greg Mortimer on an Arctic cruise to East Greenland.

10 amazing things you’ll see and do on your Arctic cruise to Greenland

May 17, 2026October 20, 2024 by Michelle Couch-Friedman

Taking an Arctic cruise under the Midnight Sun is an experience you’ll never forget. I should know. My recent expedition cruise from Svalbard, Norway, to Greenland and Iceland was an adventure like no other.

Here’s what you should know about taking an Arctic cruise.

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Cruise Fiascos

See all Cruise Fiascos

Norwegian Breakaway took these passengers to Puerto Plata where the mom unexpectedly purchased a $3,100 facial wand and ruined the rest of the cruise.

Instant regret: Cruise passenger buys $3,100 “magic device” during a port stop

Visa rules are causing travelers to be denied boarding cruises that stop in Brazil.

Shock at the dock: Brazil visa rule leaves nearly 100 cruise passengers denied boarding

Why did these Celebrity Cruises passengers believe they could stay on board the ship in Brazil and skip the visa requirements?

Help! Celebrity Cruises denied boarding to us. Whose mistake was this?

Scam call center pretending to be Costco Travel ticks cruise ship passengers

Cruise ship passengers tricked out of $6,000 by fake Costco Travel

Consumer Guides

See all Consumer Guides

Here are some of the newest and most expensive mistakes travelers are making in 2026.

4 easily avoidable travel mistakes that ruin trips and cost thousands

Could your lost bags end up at a store in Alabama, Unclaimed Baggage, Original photo of a delivery from Unclaimed Baggage, Michelle Couch-Friedman's photo

What do airlines really do with all that lost and unclaimed baggage?

A consumer advocate's comprehensive guide to American Airlines travel credit, AA aircraft at the airport, original photo by Michelle Couch-Friedman

American Airlines travel credit: How to use it before you lose it

Car rental mistakes to avoid in 2026, expert advises travelers, Michelle Couch-Friedman advises travelers

8 expensive car rental mistakes and scams that can wreck your wallet

Summer travel scams, avoid scams this summer, sunset in the summer

Summer travel scams are on the rise. Here’s how to spot and avoid them

Travel Troubles

See all Travel Troubles

A family says extenuating circumstances forced them to cancel their $3,800 Vrbo in Maui. This investigation by Consumer Rescue involves a hunt for their refund.

Extenuating circumstances forced my family to cancel our Vrbo. So where’s our $3,497 refund?

Norse Atlantic Airways Facebook groups hosted by scammers are stealing from members.

She went to Facebook for a Norse Atlantic refund. Instead, scammers stole $5,100 from her

A United Airlines passenger arrived in Mexico as a no-show after a gate agent failed to scan his passport.

United Airlines didn’t scan his boarding pass. Will it cost him $2,743?

A rental car crash in California, even with LDW, causes big problems for a Hertz customer.

Help! After my rental car crash, Hertz charged me a $1,900 impound fee

Problematic Products

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A $1000 unauthorized PayPal transaction, scammers convinced PayPal the charge was authorized

Help! A scammer drained $1,010 from my PayPal account

Amazon gift cards, no value on these gift cards, stolen Amazon gift cards

My Amazon gift cards are worthless! What’s going on?

Walmart promised refund instead gave a coupon, Walmart missing refund, Walmart help

Walmart promised me a $1,297 refund. Instead, I received a $10 online coupon!

La-Z-Boy recliner problem and fix: Good news from La-Z-Boy

My La-Z-Boy recliner feels like I’m sitting on a $1,900 rock. I need help!

News and Alerts

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Facebook ad scams are a problem. Here's how consumers can spot and avoid these predators.

I fell for a Facebook ad scam. How do I get my money back?

Old-school inheritance scam comes by snail mail,

Surprise! This $11 million inheritance scam comes by snail mail

The Publishers Clearing House scam is thriving, here is a real life example of how this call unfolds, a green phone with the word scam stamped across it is the featured image of this article

Publishers Clearing House scams are thriving. Here is the recorded call to prove it

Aurora Expeditions celebrates Vantage Explorations' 2nd birthday, The Sylvia Earle is one of Aurora's luxury ships, approaching the expedition ship in a kayak

Vantage Explorations turns 2, and Aurora Expeditions has big news!

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