Travel agent arrested, Tavia Thomas gave her clients fake cruise documents, no reservation on Symphony of the Seas

Travel agent arrested, charged with stealing $35,000 from cruise ship passengers

A Long Island travel agent has been arrested and charged with scamming would-be cruise ship passengers out of $35,000. And that’s not all that Tavia Thomas of Hempstead, New York, is being accused of doing. Other clients say Thomas collected almost $8,000 for a destination wedding that she booked — and then canceled — behind their backs. Another disgruntled customer paid over $10,000 for a nonexistent Caribbean luxury vacation to celebrate her grandmother’s birthday. 

After reading this story, you might agree that we've found the worst travel agent ever -- one that doesn't even know the difference between the west and east coast of Mexico.

Is this the worst travel agent ever?

Christopher Anderson believes he has discovered the worst travel agent ever — one who lacks even basic geography skills. 

Just how bad were those skills? Well, Christopher and his wife asked this travel “professional” to plan a vacation to Cabo San Lucas. But she booked them a trip to Cancun, on the opposite side of Mexico. Then to make matters worse, this geographically challenged agent expected the couple to pay for her mistake.

What is going on here, and can our advocacy team help?