FLIGHT DELAY COMPENSATION Archives

Many passengers think they're owed a free hotel during a flight delay. The truth is they aren't and here is why.

You are not owed a free hotel when your flight is delayed. This is why

March 21, 2023July 9, 2022 by Michelle Couch-Friedman

Despite the popular belief to the contrary, in the U.S., you are not owed a free hotel if your flight is delayed and you get stranded overnight on your journey. And that is true no matter what the reason for the delay.

But if a friendly gate agent offers a hotel reimbursement to a passenger in distress, shouldn’t the airline pay the bill?

What does United Airlines owe you during a flight delay? This is everything you need to know.

What does United Airlines owe you during a flight delay? (Hint: not $10,000)

April 20, 2023July 6, 2022 by Michelle Couch-Friedman

What does United Airlines owe you after an extended flight delay? Joseph Baloun took a wild guess during his recent experience. A really wild guess. He calculated that United Airlines owed him $10,000 in future travel credit for an unpleasant 16-hour delay.

But does United Airlines owe him anything at all?

If you’ve ever wondered what you can and can’t expect in compensation after an extended flight delay, then this article is for you.