FLIGHT DELAY COMPENSATION - Consumer Rescue

United Airlines flight changed, United Airlines flight delay board at the airport.

United Airlines changed my flight schedule. What am I owed?

September 14, 2024November 26, 2023 by Michelle Couch-Friedman

United Airlines repeatedly changed Joseph Baloun’s flight to Hawaii so significantly that it bore little resemblance to his original schedule. After he returned home, he wasn’t sure what he was owed for the extended flight delay so he made a wild guess. A really wild guess. He calculated the airline owed him $10,000 for the unpleasant 16-hour delay.

But does United Airlines owe him anything at all?

Many passengers think they're owed a free hotel during a flight delay. The truth is they aren't and here is why.

You are not guaranteed a free hotel when your flight is delayed. This is why

March 31, 2025July 9, 2022 by Michelle Couch-Friedman

Despite the popular belief to the contrary, in the U.S., you are not owed a free hotel if your flight is delayed and you get stranded overnight on your journey. And that is true no matter what the reason for the delay.

But if a friendly gate agent offers a hotel reimbursement to a passenger in distress, shouldn’t the airline pay the bill?

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