Why did PayPal let this hacker make a PayPal Key for this customer?

How did a hacker get into my PayPal account?

A few days before Christmas, Robin Shermon was shocked to learn about the PayPal Key in the most terrible way. That’s when she found that a hacker had created a PayPal Key for her and made a $2,000 purchase using her cash.

Now Shermon hopes that our advocacy team can get her hard-earned money back.