Swiss Air denied boarding aircraft mistake, refused boarding this aircraft, SWISS, Swiss Air International, airplane in the sky

Swiss Air denied boarding to me by mistake. Who will pay for this?

Stepping up to the Swiss Air check-in counter at Newark International, Zivia Berkowitz didn’t expect any problems. She was excitedly on her way to join an expedition team to hike to the top of Mt. Kilimanjaro. 

At least, that was the plan. But that isn’t what happened. Swiss Air denied boarding to Berkowitz – she says by mistake. So, instead of flying to Africa, she spent the night in an airport hotel scrambling to find last-minute replacement flights.

A doctor's office for elderly people on Medicare.

I have Medicare drug insurance. Why did I get this $2,055 bill?!

After Michael Foxhoven learned that Medicare covers shingles and Tdap vaccinations, he made appointments for both himself and his wife at their doctor’s office. Since they were due for a Covid booster, they figured they could also get that out of the way in the same visit.

But a few months after that appointment, Foxhoven got the sticker shock of his life. That’s when he received a $2,055 bill for the vaccinations that he thought Medicare would cover.

So why didn’t it?

The answer will probably surprise you.

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Planning a cruise in 2024? Here’s your guide to avoiding common mistakes

Over the years, I’ve mediated hundreds of requests for help from distressed cruise line passengers. Many of these cruise fiascos were the result of passenger mistakes and could have been avoided by following some simple guidelines. With wave season just beginning, now is the perfect time to review Consumer Rescue’s ultimate guide to planning a cruise.

Here’s all the information you need to know about planning and taking a cruise.