Travel Troubles

What if you made the worst booking mistake ever — and realized it just moments too late?

Lori Korosek did just that. This novice traveler intended to book a relaxing all-inclusive beachfront hotel in Jamaica for her son and herself. But she accidentally ended up with a nonrefundable, landlocked business hotel that forbids children — located one hour from the beach.

Now Lori is asking our advocacy team if we can do anything about her $1,500 vacation planning gaffe.

Lori’s colossal booking mistake underscores the fact that not everyone should attempt to book their own travel. In this case, a professional trip advisor could have provided critical guidance to this rookie traveler. And although we don’t typically mediate self-created fiascos, Lori has an extenuating circumstance that I found difficult to disregard.

Now it’s time to reveal the most ridiculous hotel theft charge ever: pillow thievery at a two-star hotel.

During his stay at a Quality Inn, it never crossed Tim Kendall’s mind to steal the mediocre pillows in his room. But that didn’t stop the hotel manager of this franchised property from branding the elderly man a pillow thief — and applying a theft charge to his final bill. And you won’t believe the outrageous value that the manager placed on two standard pillows.

Now Kendall wants our advocacy team to help clear his name. He’s not a pillow thief, and he wants the world to know!