What if you hate your vacation rental and leave? Will Airbnb give you a refund? That's what this traveler wants to know.

If you hate your vacation rental, can you leave and get a refund?

Mary Shaw was confident that she had done everything right while planning her trip to Paris. She had carefully selected what she thought was the perfect apartment for her family. But when Mary arrived in the French capital, she hated the Airbnb vacation rental so much that she knew they couldn’t stay. 

Now Mary wants to know how she can get a refund from the unwilling Airbnb host. 

Hurt on vacation, travel insurance mistake, going to the hospital in Mexico, Expensive medical treatment abroad.

Hurt on vacation? Don’t make this travel insurance mistake

After she was seriously hurt on vacation, Molly Brooks made a giant, but not uncommon, travel insurance mistake. She left the rural Mexican hospital where she received pricey emergency services and flew home without any documentation of treatment. Her only evidence of hospitalization was a non-itemized $6,000 credit card receipt. As could be expected, this lack of documentation presented an insurmountable problem when she filed her travel insurance claim.

If you want to file a lost luggage claim with Blue Ribbon Bags, you actually have to report the luggage as missing. Otherwise, how can it be found?

What happened to his lost luggage? Blue Ribbon Bags knows

Blue Ribbon Bags, a lost luggage tracking service, offers a $1,000 guarantee. If the company fails to find your lost luggage within 96 hours, you get the cash. That deal sounded pretty sweet to Vamsi Kosaraju, especially when his mother-in-law lost her bag on a recent flight.

The family patiently waited out the four days and then requested the $1,000 reward — which Blue Ribbon Bags swiftly rejected. Now Vamsi wants our advocacy team to investigate. So what’s going on here?

This tale is a bit hard to believe. But it points to Vamsi’s inherent misunderstanding of what this lost luggage tracking service can and can’t do. It should go without saying that if you don’t report your bag missing, it can’t be found. However, Vamsi insists that no one explained that basic premise to him. And he says Blue Ribbon Bags owes him $1,000 for the missing bag.

These travelers did not feel safe in her Airbnb.

If you don’t feel safe in your Airbnb rental, can you get a refund?

What if you don’t feel safe after you check into your next Airbnb rental? That’s the frightening situation that confronted Ericka Wilson and her sister during a short vacation to Puerto Rico. They didn’t expect luxury, but they did expect to be able to lock the front door. When that wasn’t possible, they wanted to hit the eject button and get a refund.

So why was the refund request for their three-hour stay rejected? That’s what the sisters want our advocacy team to find out.

No, United Airlines will not refund your business class upgrade after you take the trip. So why is this passenger asking?

This United Airlines business class upgrade wasn’t worth $999. I want my money back!

It’s not likely that any airline would refund a business class upgrade after a passenger completes the trip. But that’s precisely what Juli Talec says an employee of United Airlines promised to do before her recent upgrade.

Juli insists that she never intended to pay to boost her seat into the elite section of the aircraft. So why did she sign a credit card receipt for the business class upgrade at the United Airlines check-in counter?

That’s the $999 question of the day.

This traveler says she didn't damage her vacation rental unit and doesn't want to pay for the repairs.

I didn’t damage this vacation rental! Do I have to pay for it?

Could you be falsely accused of causing damage to your next vacation rental — and be forced to pay for it?

Colleen McKenna is sure that the answer to that question is “yes.” She just returned from what she thought was a peaceful and uneventful stay in a rented condo in Hawaii. But the property manager says she and her husband caused significant damage to the vacation rental during a domestic disturbance. As a result, he charged her credit card for cleanup and repairs — several days after the couple’s departure.

Colleen says she has absolutely no idea what this man is talking about and believes it’s a scam. Now she’s asking our advocacy team to investigate.

What happens if a drunk driver demolishes your rental car?

A drunk driver crashed into my rental car but I got the $22,158 bill!

Just days into Joe Vandetta’s recent Florida family vacation, a drunk driver crashed head-on into his rental car. Luckily, the hit-and-run accident didn’t cause serious injuries, and the Vandettas — bruised but otherwise unharmed — completed their trip as planned.

But the shock of getting smashed by an intoxicated motorist was nothing compared to the jolt Joe received a month later. That’s when Budget Rental Car sent a $22,158 bill — the cost of the vehicle damaged by the drunk driver. 

Warning: Don't carry $158,000 in jewelry on your JetBlue flight. Here's why.

If you take $158,000 in jewelry on a flight and it goes missing, who pays?

Traveling with $158,000 worth of anything is a risky endeavor. Rose Cohen found out just how risky when all her high-value jewelry went missing during her recent JetBlue flight.

She believes an organized crime ring targeted her, ultimately forcing her to gate-check the bag that contained the jewelry. Her theory? This move allowed the thieves to help themselves to her gems before the flight even took off.

Now she wants to know who is going to pay for her loss.